FAQ

Yes, CRM Group has been ISO 9001 certified since 2006 for research, testing, pilot line trials, and calibrations. This certification demonstrates our ongoing commitment to quality, consistency, and technical competence in all laboratory activities. As a result, our quality management system ensures impartial operations and reliable processes across every project.

In addition, we regularly monitor customer satisfaction to support continuous improvement. The accreditation also covers interactions with clients, regulatory authorities, and certification bodies.

You can find more details and our ISO 9001 certificate on our Quality Management page.

Furthermore, CRM Group holds ISO/IEC 17025 accreditation for specific tests and calibration procedures. This is granted under the BELAC system, which follows ILAC's international framework for laboratory recognition.

For more information, you can access our most recent certificates here and here.

CRM Group is accredited for several types of tests under the International standard ISO17025 in particular for: 

• Mechanical tests on metallic materials: tensile at room temperature, hardness (Rockwell, Vickers and Brinell), toughness and bending; 

• Chemical analysis of metallic materials: OES, C, S, diffusible H, Zn coating thickness, reaction to fire; 

• Grain size determination of metallic materials; 

• Non-destructive defect analysis: X-ray, magnetoscopy, die penetrant, ultrasound and visual inspection; 

• Hydraulic testing of parts under pressure, He leakage testing and fire resistance testing of hydraulic components. 

Our accreditation reference under BELAC is 267-TEST and details of the competences covered by this scope are detailed here.

Some of these tests are also offered as an on-site service for parts that cannot be transported to our laboratory facilities. Please feel free to contact us for further information or a specific quotation through our contact form.

CRM Group offers both on-site and off-site calibration of tensile and compression test machines and their load cells in agreement with the requirements of standard NBN EN ISO 7500-1 and according the International standard ISO /CEI 17025. The range of load covered by our equipment is the following: 

• Tensile test machine calibration from 0.1 to 1000 kN (dynamometry) 

• Load cell calibration from 0.1 to 1000 kN (dynamometry) 

The class of accuracy we can offer is 0,5 following the standard NBN EN ISO7500. 

Our accreditation reference under BELAC is 267-CAL and details of the competences covered by this scope are detailed here.

Please feel free to contact us for further information or a specific quotation for a calibration intervention through our contact form.

Yes, CRM Group can calibrate pyrometers from any brand or model, including those used in laboratories or industrial settings. Our calibration lab includes three high-stability black body furnaces with emissivity greater than 0.998. Additionally, we use two standard pyrometers and one platinum resistance thermometer for precise calibration.

This setup allows us to cover a wide temperature range from 50°C to 1600°C. We calibrate all types of infrared pyrometers: short or broad wavelength, two-color, multiwavelength, scanners, and thermographic cameras.

Moreover, for some devices, we can adjust the calibration curve if technical specifications are provided.

Currently, our ISO/IEC 17025-accredited range covers 300°C to 1600°C. This accreditation is granted by BELAC under reference number 267-CAL.

You can find full details of our certified scope here.

Finally, feel free to contact us for more information or to request a custom calibration quotation.

SDGs are the Sustainable Development Goals defined by the United Nations to promote global social, economic, and environmental progress. At CRM Group, sustainability is part of our core mission and guides all our innovation efforts.

Therefore, we aim to create long-term value for our customers, employees, and the planet—« for a better future ».

To reinforce this commitment, CRM Group launched a three-year sustainable entrepreneurship certification program in 2023. This program is overseen by the CCI Liège-Verviers and aims for UNITAR recognition in sustainable development.

As part of the initiative, we launched 30 sustainability actions aligned with five priority SDGs. In the first year alone, we successfully completed 10 impactful actions. For example, we evaluated our carbon footprint (including scope 3) and reduced our electricity use.

Additionally, we implemented biodiversity actions and developed a rainwater collection strategy. These actions are based on the “Swarmwise methodology”, which encourages employee-driven sustainability. As a result, CRM Group earned its first SDG certificate (ODD) from the CCI in 2024.

View our first SDG certificate here.