Quality Management

CRM Group has set-up a Quality Management System resulting in ISO9001 certification since 2006 for its industrial research and associated activities such as testing, calibration and expertise. Our quality management system establishes the general requirements of competence, impartiality and consistency in all activities entrusted to our research center. We closely monitor the satisfaction of our customers to ensure a continuous improvement of our quality system. Relations between CRM Group activities and laboratories, our customers, the regulatory authorities and accreditation bodies are covered by this accreditation.

Below you find the most recent version of our ISO 9001 certificate published after our latest renewal audit.

Beyond that, a number of specific characterization tests and calibration operations are managed according to the spirit of the European norm EN ISO /CEI 17025, following the official specifications of the BELAC system for the accreditation and mutual recognition of laboratories inside the ILAC (International Laboratory Accreditation Cooperation).

Our most recent certificates and their validity can be found here and here.

CRM Group is accredited for several types of tests in particular for:

Mechanical tests on metallic materials: tensile at room temperature, hardness (Rockwell, Vickers and Brinell), toughness (Charpy Impact) and bending;

Chemical analysis of metallic materials: optical emission spectroscopy, C and S assessment through combustion analysis, diffusible H determination by thermal desorption analysis, Zn coating thickness of (electro-) galvanized steels, reaction to fire (direct flame impingement);

Grain size determination of metallic materials;

Non-destructive defect analysis: X-ray, magnetoscopy, die penetrant, ultrasound and visual inspection;

Hydraulic testing of parts under pressure, He leakage testing and fire resistance testing of hydraulic components.

In addition CRM Group offers both on-site and off-site calibration of tensile and compression test machines and their load cells in agreement with the requirements of standard NBN EN ISO 7500-1 and according the International standard ISO /CEI 17025. The range of load covered by our equipment is the following:

Tensile test machine calibration from 0.1 to 1000 kN (dynamometry)
Load cell calibration from 0.1 to 1000 kN (dynamometry)

The class of accuracy we can offer is 0,5 following the standard NBN EN ISO7500.

Our pyrometer calibration laboratory is equipped with 3 high stable black body furnaces (emissivity better than 0.998), 2 standard pyrometers and 1 standard Platinum resistance thermometer allowing us to cover a unique scope from 50°C to 1600°C. All brands and all models of infrared pyrometers can be calibrated, including short and broad wavelength pyrometers, two colors and multiwavelength pyrometers as well as line scanners and thermographic cameras. On several types of equipment we can even tune the calibration curve if the required technical details and features are known by our pyrometer calibration team. The current accredited range covers temperatures from 300°C to 1600°C according the International standard ISO /CEI 17025.